{"id":1066,"date":"2017-04-05T10:03:47","date_gmt":"2017-04-05T10:03:47","guid":{"rendered":"https:\/\/zaf.web.id\/blog\/?p=1066"},"modified":"2017-04-06T11:47:28","modified_gmt":"2017-04-06T03:47:28","slug":"review-layanan-internet-isp-xl-dan-smartfren","status":"publish","type":"post","link":"https:\/\/zaf.web.id\/blog\/review-layanan-internet-isp-xl-dan-smartfren\/","title":{"rendered":"Review layanan internet (ISP) XL dan Smartfren"},"content":{"rendered":"

Internet.<\/em><\/strong> Bukan\u00a0hanya sekedar gaya hidup, namun internet saat ini sudah menjadi kebutuhan pokok yang tidak dapat terpisahkan bagi para pelaku digital.<\/p>\n

\"Provider
Provider ISP<\/figcaption><\/figure>\n

Di Indonesia, pertumbuhan layanan internet terus meningkat dari tahun ke tahun. Saat ini sudah ada banyak penyedia layanan internet.\u00a0Tidak sedikit diantaranya merupakan penyedia layanan internet dari perusahaan seluler, hal ini dikarenakan\u00a0mereka sudah memiliki base<\/em> pengguna yang cukup besar sebagai pasar.<\/p>\n

Dua diantaranya ialah XL Axiata<\/em><\/strong> dan Smartfren<\/strong><\/em>,\u00a0namun sayangnya sejauh yang pernah saya gunakan kedua penyedia layanan internet tersebut\u00a0belum\u00a0layak untuk diandalkan.<\/p>\n

Smartfren<\/h2>\n

Di Lombok, Telkom Speedy<\/em> merupakan ISP<\/em> yang paling mendominasi (banyak digunakan). Bukan tanpa alasan, karena memang jangkauan areanya yang sangat luas. Saya pernah menggunakan ISP<\/em> tersebut selama beberapa tahun, namun hanya sebatas kebutuhan di kantor. Akses internet outdoor<\/em> masih tetap menggunakan mobile data<\/em>.<\/p>\n

Saya mulai menggunkan Smartfren<\/em> sejak beberapa bulan terakhir, dengan perangkan MiFi-<\/em>nya yang portable<\/em> dan sangat hemat untuk terhubung ke banyak perangkaat sekaligus. Koneksinya cukup kencang meskipun menggunakan jaringan CDMA<\/em>, tapi sayangnya quota<\/em> yang diberikan sedikit terbatas.<\/p>\n

Namun beberap minggu terakhir ada yang membuat tidak nyaman menggunakan koneksi Smartfren,<\/em> karena setiap request<\/em> yang dilakukan pasti sudah disisipkan script<\/em> iklan. Masalahnya script<\/em> iklan tersebut selalu membuat halaman menjadi blank<\/em> (putih bersih) ketika pertama kali mengakses web<\/em> apapun.<\/p>\n

\"Script
Script redirect saat halaman blank<\/figcaption><\/figure>\n

Celakanya hal ini dianggap double request<\/em> untuk setiap website<\/em> yang diakses, entah pertimbangan apa yang ada dibenak network administrator<\/em> mereka sehingga membiarkan hal ini masih terjadi.<\/p>\n

\"Komplain
Komplain tidak ditanggapi lagi<\/figcaption><\/figure>\n

Bagi pengguna biasa hal ini mungkin tidak begitu berpengaruh, namun pengguna yang hendak melakukan transaksi secara online<\/em> (internet banking<\/em>) hal ini merupakan masalah yang sangat serius.<\/p>\n

Pertama, double request<\/em> pada saat login<\/em> dapat mengakibatkan sistem mem-block<\/em> akun anda karena dapat dianggap request<\/em> mencurigakan. Kedua, jika memang dapat melakukan login<\/em> pada tahap akhir transaksi (tombol process<\/em>) dapat mengakibatkan transaksi yang sama diprosess lebih dari satu kali. Seram bukan?!<\/p>\n

Sayapun tidak hanya diam, dalam suatu kesempatan saya mengajukan komplain kepada pihak Smartfren<\/em> melalui akun resmi twitter<\/em><\/a> mereka. Sayangnya dari 4 kali komplain dan (katanya) sudah diproses, sampai saat ini model interupsi iklan tersebut masih tetap muncul.<\/p>\n

Sayangnya komplain saya selanjutnya masih tetap diabaikan melalui twitter<\/em> \u2639\ufe0f<\/p>\n

\"Inject
Inject script smartfren error<\/figcaption><\/figure>\n

Tidak berhenti pada interupsi iklan, masalah lain yang kerap terjadi yakni script<\/em> iklan mereka juga MENGALAMI ERROR<\/strong><\/em>! ?<\/p>\n

Sudah jatuh tertimpa tangga. Secara bisnis (menurut saya) kami sebagai pelanggan sudah membayar sejumlah uang untuk menikmati layanan internet dari Smartfren<\/em>, namun entah bagaimana kami sebagia pelanggan tetap “di-uang-kan”<\/em> melalui model intrupsi iklan tersebut.<\/p>\n

XL Axiata<\/h2>\n

Setelah cukup merasa tidak enak hati menggunakan Smartfren<\/em> akhirnya saya mencoba menggunakan layanan dari XL<\/em>. Bagian mengerikan dari XL Axiata<\/em> melalui paket XL Go<\/em> yang\u00a0baru-baru ini diluncurkan adalah redirect<\/em> secara paksa ke halaman iklan milik XL<\/em> sendiri, adreach<\/strong><\/em><\/a>.<\/p>\n

\"Redirect
Redirect XL ke situs iklan<\/figcaption><\/figure>\n

Sayangnya\u00a0tidak sedikit\u00a0layanan website<\/em> yang saya\u00a0gunakan sangat strict<\/em><\/strong> dengan cookie<\/em> dan aktivitas internet, sehingga\u00a0mereka pasti mendeteksi\u00a0koneksi internet saya berasal dari situs iklan dan membuat verifikasi (login<\/em> dan aksi lainnya) menjadi\u00a0ditolak.<\/p>\n

\"Stackoverflow
Stackoverflow error<\/figcaption><\/figure>\n

Konsekuensinya lainnya adalah akses\u00a0internet akan terasa sangat lambat, karena tahapan akses menjadi lebih banyak. Sangat lambat dibandingkan dengan Smartfren,<\/em>\u00a0saya cukup ragu kuota 30GB<\/em> per-bulan dapat habis dengan speed<\/em> seperti itu.<\/p>\n

 <\/p>\n

\"Speed
Speed test XL Go<\/figcaption><\/figure>\n

 <\/p>\n

Kesimpulan<\/h2>\n

Banyak yang bilang internet is freedom<\/em><\/strong>, tapi kenyataannya (mungkin) di beberapa\u00a0negara kebebasan itu hanyalah mitos. Selain untuk keperluan iklan, model interupsi request<\/em> juga memungkinkan untuk “membuntuti”<\/em> aktivitas pengguna, termasuk mendapatkan username<\/em> dan password<\/em> pelanggan.<\/p>\n

Saya hanya bisa berharap indonesia memiliki ISP<\/em> yang tidak hanya fair<\/em> dalam hal layanan, namun juga menjunjung tinggi etika dan privasi pelanggan.<\/p>\n","protected":false},"excerpt":{"rendered":"

Internet. Bukan\u00a0hanya sekedar gaya hidup, namun internet saat ini sudah menjadi kebutuhan pokok yang tidak…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[49,212,47,211],"class_list":["post-1066","post","type-post","status-publish","format-standard","hentry","category-coretan","tag-paket-internet-xl","tag-smartfren-andromax","tag-xl","tag-xl-go"],"yoast_head":"\nReview layanan internet (ISP) XL dan Smartfren - Ahmad Zafrullah<\/title>\n<meta name=\"description\" content=\"Pengalaman selama menggunakan XL Go dan Smartfren Andromax. 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