{"id":804,"date":"2016-02-07T04:36:24","date_gmt":"2016-02-07T04:36:24","guid":{"rendered":"http:\/\/zaf.web.id\/blog\/?p=804"},"modified":"2016-09-08T13:06:37","modified_gmt":"2016-09-08T13:06:37","slug":"masalah-asus-zenfone-2-ze551ml-mati-total","status":"publish","type":"post","link":"https:\/\/zaf.web.id\/blog\/masalah-asus-zenfone-2-ze551ml-mati-total\/","title":{"rendered":"Masalah Asus Zenfone 2 ZE551ML mati total"},"content":{"rendered":"
\"Asus
Asus Zenfone 2 ZE551ML<\/figcaption><\/figure>\n

Akhir\u00a0Januari 2015 saya mendapatkan kejutan menarik dari Smartphone<\/em> yang saya gunakan, Asus Zenfone 2<\/a> yang saya beli pertengahan July 2015 lalu (sekitar 6 bulan). Pas di pagi hari ketika hendak membuka aplikasi tiba-tiba HP tersebut mati<\/strong>, total<\/em>…<\/p>\n

Batre seingat saya saat itu masih cukup untuk\u00a0standby<\/em> beberapa jam kedepan, namun entah kenapa tiba-tiba bisa mati seperti itu. Saya coba\u00a0hidupkan namun tidak bisa menyala, hanya bergetar-getar beberapa kali. Selanjutnya saya coba charge<\/em>, indikator LED<\/em> yang biasanya menyala ketika di-charge<\/em> tidak menyala dan layar tetap gelap, tidak muncul apa-apa. Sejak saat itu saya\u00a0bisa pastikan bahwa HP tersebut mati total<\/em>!\u00a0Yaa.. memang sayang sekali \ud83d\ude41<\/p>\n

Cari pencerahan<\/h2>\n

Coba browsing<\/em> ternyata belum banyak yang mengalami kasus serupa, kecuali post<\/em> di forum ini<\/a>. Si TS<\/em> memiliki masalah yang sama, namun sayang\u00a0belum ada yang bisa memberikan solusi.\u00a0Dugaan pertama saya adalah pada batrenya,\u00a0setelah saya coba tanyakan ke teman ternyata dia juga pernah mengalami HP mati secara tiba-tiba, setelah dicopot batrenya dan kemudian di-charge<\/em> dengan charger external<\/em> lalu dipasang, ternyata\u00a0normal kembali.<\/p>\n

Batre tidak bisa dilepas<\/h2>\n

Masalahnya Zenfone 2 ZE551ML<\/em> menggunakan jenis batre yang tidak dapat dicopot langsung oleh pengguna, harus membuka beberapa sekrup dan merusak segel garansi tentunya. Beberapa saat berfikir akhirnya saya putuskan untuk membuka batre dan merusak segelnya (padahal masih 6 bulan lagi).<\/p>\n

Batre sudah saya buka namun tidak menemukan charger yang pas, akhirnya saya pasang kembali dan charging, sayang layarnya tetap gelap, gagal<\/strong>\u00a0-_-<\/p>\n

Asus Service Center<\/h2>\n

Yaa sudah akhirnya\u00a0bawa ke service center<\/em> saja, kebetulan saya sedang di Jogja<\/em>,\u00a0Asus Service Center<\/em> di Jogja<\/em> selalu penuh. Beberapa hari mencoba datang kembali juga tetap penuh, loh? masa semua pengguna Smartphone Asus<\/em> pada rusak semua HP nya -_-<\/p>\n

Sampai waktunya saya pulang kampung (libur semester), kebetulan di kota sekitaran daerah saya\u00a0ada Asus Service Center<\/em>\u00a0dan ketika saya bawa ternyata sepi \ud83d\ude42<\/p>\n

\"Service
Service Status<\/figcaption><\/figure>\n

Akhirnya saya ceritakan masalah yang saya alami pada CS<\/em>-nya, termasuk ketika saya coba\u00a0untuk melepas batrenya\u00a0hingga merusak segelnya. Untungnya si mbak nya ramah, dia bilang akan coba melakukan claim<\/em> garansi karena pertimbangan HP saya tidak pernah jatuh atau terendam air, dan saya kira itu masuk akal karena saya tidak membongkar penuh HP hanya layer<\/em> pertama untuk membuka konektor batre saja.<\/p>\n

Sempat menunggu beberapa hari sampai akhirnya HP saya normal kembali, dan ternyata benar yang rusak adalah Batre nya. Setelah dilakukan pergantian dan saya di-kontak untuk dapat mengambil HP saya karena sudah jadi, fully guaranteed<\/em> \ud83d\ude42<\/p>\n

Tidak ada biaya sedikitpun yang saya keluarkan!<\/p>\n

Masalah\u00a0lainnya<\/strong><\/h2>\n

Update 13 July 2016<\/em><\/span><\/p>\n

Sampai saat ini setidaknya Zenfone 2<\/em> saya sudah 3x<\/strong> masuk service center<\/em> (garansi),\u00a0kerusakan\u00a0yang berbeda. Saya tidak yakin apakah kerusakan-kerusakan yang muncul merupakan rembetan dari kerusakan sebelumnya, atau memang kualitas part<\/em> nya yang kurang bagus. Berikut daftar kerusakan yang saya alami\u00a0sejak service<\/em> pertama:<\/p>\n

Module LCD<\/h3>\n

Selang beberapa minggu<\/em><\/strong> setelah Zenfone 2<\/em> saya dikabarkan telah selesai diperbaiki, tiba-tiba saya merasa ada yang aneh dengan LCD<\/em> nya. Satu\u00a0area tidak dapat di sentuh (tap<\/em>), tepatnya\u00a0pada bagian atas. Tanpa pikir panjang saya langsung\u00a0membawa HP tersebut ke service center<\/em> lagi.<\/p>\n

Untungnya waktu service<\/em> kurang dari 2 minggu kemudian\u00a0saya mendapat SMS\u00a0pemberitahuan bahwa HP saya\u00a0telah selesai diperbaiki. Dari nota\u00a0dinyatakan bahwa\u00a0module LCD<\/em> diganti dengan yang baru.<\/p>\n

Module USB<\/h3>\n

Selang beberapa hari<\/strong><\/em>\u00a0Zenfone<\/em> saya kembali berulah,\u00a0kali ini fitur OTG<\/em> nya tidak bekerja, terpaksa saya bawa kembali ke service center<\/em>.\u00a0Kurang dari 2 minggu ada SMS<\/em> pemberitahuan lagi bahwa HP<\/em> telah selesai diperbaiki,\u00a0dari nota\u00a0dinyatakan bahwa module USB<\/em> telah diganti dengan yang baru juga.<\/p>\n

Hasil kamera (video) bergaris<\/h3>\n

Masalah-masalah sebelumnya terjadi dalam rentang waktu kurang dari 1 tahun (masih masa garansi), setelah\u00a01 tahun\u00a0ternyata Zenfone 2<\/em> ini tidak pernah bosan untuk bermasalah.<\/p>\n

Giliran kameranya yang cukup mengganjal, hasil video<\/em> terlihat bergaris ketika diputar kembali (playback<\/em>).\u00a0Karena sudah tidak tahan, dan memang masa garansinya juga telah lewat akhirnya saya putuskan untuk menjualnya saja. Untungnya ada yang\u00a0berminat, meski dijual dengan harga setengah dari harga beli baru.<\/p>\n

Kesimpulan<\/h2>\n

Mungkin tidak semua pengguna Zenfone 2 ZE551ML<\/em> yang mengalami hal serupa, harga yang murah untuk spesifikasi yang ditawarkan memang menggiurkan. Namun perlu dipertimbangkan kembali jika ingin membeli HP ini, berdasarkan\u00a0masalah-masalah yang telah saya\u00a0ceritakan diatas atau diskusi\u00a0teman-teman lainnya yang ada pada bagian\u00a0Komentar.<\/p>\n

Jika teman-teman memiliki masalah yang\u00a0hampir sama, sebaiknya jangan coba-coba untuk\u00a0menjadi tukang service<\/em> dadakan. Serius, sebaiknya langsung dibawa ke service center<\/em>-nya. Beberapa memang memiliki pengalaman buruk terkait lambatnya proses service<\/em> atau datangnya suku cadang pengganti, tapi lebih baik dibanding tidak sama sekali.<\/p>\n","protected":false},"excerpt":{"rendered":"

Akhir\u00a0Januari 2015 saya mendapatkan kejutan menarik dari Smartphone yang saya gunakan, Asus Zenfone 2 yang…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[160,159,161],"class_list":["post-804","post","type-post","status-publish","format-standard","hentry","category-coretan","tag-asus-zenfone-2","tag-zenfone-2","tag-zenfone-2-mati-total"],"yoast_head":"\nMasalah Asus Zenfone 2 ZE551ML mati total - Ahmad Zafrullah<\/title>\n<meta name=\"description\" content=\"Tidak ada hujan anging, tiba-tiba mati. 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